Omix Terms of Service

Last updated: September 29, 2024

Welcome to Omix! These Terms of Service ("Terms") govern your access to and use of the Omix website, content, and services ("Services"). By accessing or using the Services, you agree to comply with these Terms. If you do not agree, do not use the Services.

1. Service Overview

Omix is a subscription-based blog offering premium content focused on biotechnology, genomics, and applied technology. Subscribers gain access to exclusive articles, industry insights, and a curated community. These Terms govern your subscription to and use of the Services offered on our website.

2. Subscription and Payment

• Subscription Plans: Omix offers subscription plans that provide access to premium content. The available plans, pricing, and access details are clearly listed on the subscription page.

• Currency: All prices are displayed in USD to ensure transparency for international customers.

• Payment Processing: Payments for subscriptions are processed through Stripe. By subscribing, you authorize Stripe to charge your payment method on a recurring basis based on the plan you select.

3. Refund and Cancellation Policy

• Refunds: We do not offer refunds for completed subscriptions. If you experience any issues with your account or billing, please contact us at support@omix.com for assistance.

• Cancellation: You can cancel your subscription at any time by accessing your "Account Settings" page. Cancellations will take effect at the end of your current billing cycle, and you will continue to have access until the end of that period.

4. User Conduct

By using the Services, you agree to the following:

• You will not use the Services for any unlawful purpose or to infringe on any third-party rights.

• You will not misuse the website, including attempting unauthorized access or transmitting harmful content.

5. Customer Support and Contact Information

If you have any questions, issues, or need support, you can contact us through the following methods:

• Email: support@omix.com

• Phone: +1 (555) 123-4567

• Live Chat: Available [time/hours of live chat availability, if applicable].

We strive to respond to all customer inquiries within 2 business days.

6. Privacy and Data Protection

We value your privacy. For details on how we collect, use, and protect your data, please refer to our privacy policy. By using our Services, you agree to our practices as described in the Privacy Policy.

7. Security and PCI Compliance

We take data security seriously and use HTTPS to secure your connection. All payment information is processed through Stripe and is encrypted and protected according to PCI DSS standards. Your payment information is handled safely and securely.

8. Intellectual Property

All content on the Omix website, including text, images, logos, and other materials, is the intellectual property of Omix or its licensors. You may not use any content from the website without prior written permission, except for personal, non-commercial use.

9. Changes to the Terms

We reserve the right to update or modify these Terms at any time. If we make significant changes, we will notify you by posting the updated Terms on this page. Continued use of the Services after changes take effect constitutes your acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of the state of California, without regard to conflict of law principles. Any legal disputes arising from the use of the Services will be resolved in the courts of California.

11. Promotions and Discounts

If you sign up during a promotion or discount period, the terms of the promotion will be clearly stated at the time of sign-up. After the promotional period ends, your subscription will automatically renew at the regular price unless canceled.

12. Termination

We reserve the right to terminate or suspend your access to the Services at any time if you breach these Terms or engage in prohibited conduct.

13. Business Address

For legal and business correspondence, please contact us at: Omix
2330 Webster Street, Oakland CA, 94612

14. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: omix@substack.com

• Phone: 631-626-5976